The file does not need to be perfect, but the workshop must understand which line cuts, which line creases and which line is only a reference.

Usable file types

PDF, AI, DXF, technical drawings, measured images or simple sketches can be used for a first quote. If there is no drawing, width, height, depth and substrate information can start the discussion.

Vector files make the line work faster to read. Image-based requests need clear dimensions and material notes.

  • PDF or AI explains print layout.
  • DXF helps read the cutting path.
  • Sketches need dimensions and material notes.

Separate cut, crease and perforation lines

If every line uses the same color, production risk increases. Cut lines, creases, perforations, kiss cuts and references should be separated by color or layer whenever possible.

Simple layer names such as cut, crease, perforation and reference reduce back-and-forth during quoting and production.

  • Cut lines must be unambiguous.
  • Creases should not look like cuts.
  • Reference text should not become production geometry.

Scale and dimension control

If the file opens at the wrong scale, the die cannot be produced correctly. Add at least one real control dimension such as outer width, outer height or a critical flap size.

For photo-based requests, a ruler or the existing product in the same frame helps the workshop understand the scale.

  • Add at least one control dimension.
  • State millimeters clearly.
  • Do not mix old and new revisions.

How to write the WhatsApp message

Do not send the file alone. Write where the die will be used, because the same line work can be interpreted differently for carton, label, gasket or another substrate.

The fastest flow is: file, material, quantity, machine or use case, and delivery expectation. Those five details usually make the first quote possible.

  • Confirm that the file is the final revision.
  • Write material and quantity.
  • Add the delivery expectation at the end.

Short pre-quote check

If these items are clear, quote and production discussion on WhatsApp moves faster.

  • Is the file the latest revision?
  • Are cut, crease and perforation separated?
  • Is there a control dimension?
  • Are material and quantity included?